Frequently Asked Questions
Everything you need to know about PENT. Luxury Fitness Equipment
What materials are used in PENT. luxury fitness equipment?
We use only the finest natural materials, including solid walnut or ash wood, high-grade stainless steel, and genuine Italian leather. All materials are ethically sourced and finished by hand to ensure a premium aesthetic and lasting durability.
Do you offer international shipping for large equipment?
Yes, we ship our luxury fitness collections worldwide. Due to the weight and handcrafted nature of our products, shipping costs and delivery times vary by region. All items are securely crated to ensure they arrive in pristine condition.
Can I customize the wood finish or leather color?
Absolutely. PENT. offers bespoke customization options. You can choose from various wood types (Walnut, Ash, Oak) and a wide palette of leather colors to match your home or hotel interior design.
What is your return policy for bespoke items?
Standard items can be returned within 14 days of delivery. However, because our bespoke and customized equipment is handcrafted to your specific requirements, these items are non-refundable unless a manufacturing defect is present.
Is the equipment suitable for commercial use in hotels or gyms?
Yes, our equipment is designed to meet the rigorous demands of luxury hospitality and commercial environments. PENT. products are featured in high-end hotels, superyachts, and boutique fitness studios globally.
How do I maintain and clean the wood and leather surfaces?
We recommend using a soft, dry microfiber cloth for regular dusting. For leather, use a specialized leather conditioner once every six months. Avoid harsh chemicals or excessive moisture, as these can damage the natural grain of the wood.